Ticketek were unable to provide a spokesman to take part in this item. However, since we published the feature they have commented that Ticketek prioritises fair access to tickets for all fans, which is why a form has made available on the Ticketek site when tickets go on sale. They say they will work through these requests in the chronological order in which they are received, and add that a dedicated support line has been made available to assist fans through the process.
'We have to battle for accessibility': Taylor Swift boycott call over accessible tickets
Zoe Simmons has struggled to get accessible concert tickets, including for one of Taylor Swift's concerts in Melbourne. Source: Supplied / Emma Veness Photography
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Taylor Swift fans will have a second chance at securing tickets after two new shows were added to the Australian leg of her world tour. More than four million people logged into the online queue in a desperate attempt to secure tickets on Wednesday. Many were turned away, but for some people with disabilities, they didn't hear back at all.
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