A US Senate Judiciary Committee hearing on big tech and the online abuse of children has witnessed extraordinary scenes.
These include the powerful testimony of the parents of children exploited, bullied or driven to self harm via social media, the hissing and heckling of tech CEOs and a rare, direct apology from Facebook CEO Mark Zuckerberg to families.
Julie Inman Grant, Australia's eSafety Commissioner, leads the world’s first government regulatory agency committed to keeping its citizens safer online.
As a former government relations professional for Microsoft in the US, she also has firsthand experience of congressional hearings on the role of big tech.
She spoke to SBS's Penry Buckley about the hearings.