An aid convoy on Monday brought the first food and medical relief for months to the western town of Madaya, where 40,000 people are trapped by encircling government forces and local doctors say some residents have starved to death.
"It's really heartbreaking to see the situation of the people," said Pawel Krzysiek of the International Committee of the Red Cross. "A while ago I was just approached by a little girl and her first question was did you bring food ... we are really hungry."
The World Health Organization said it had asked the Syrian government to allow it to send mobile clinics and medical teams to Madaya to assess the extent of malnutrition and evacuate the worst cases.
A local doctor said 300 to 400 people needed special medical care, according to Elizabeth Hoff, the WHO representative in Damascus who went into Madaya with the convoy.
"I am really alarmed," Hoff told Reuters by telephone from Damascus, where she is based.
"People gathered in the market place. You could see many were malnourished, starving. They were skinny, tired, severely distressed. There was no smile on anybody's face. It is not what you see when you arrive with a convoy. The children I talked to said they had no strength to play."
Aid convoys also delivered supplies to Foua and Kafraya, two villages in Idlib province encircled by rebels fighting the Syrian government.
Food weapon condemned
Western diplomats have condemned the use of food as a weapon of war, with the U.S. ambassador to the United Nations, Samantha Power, accusing the government of Syrian President Bashar al-Assad of "grotesque starve-or-surrender tactics".
Britain's UN ambassador, Matthew Rycroft, said "wilfully impeding relief supply and access can constitute a violation of international humanitarian law".
Legal experts said that could be construed as either a war crime or a crime against humanity, or both.
An independent UN commission of inquiry on Syria has long denounced use of starvation by both sides as a weapon of war, and has a list of suspected war criminals and units from all sides which is kept in a UN safe in Geneva.
However, there appears little immediate prospect of such a case being brought before the international war crimes tribunal in The Hague, since Syria is not a member and any referral to the court by the UN Security Council would have to overcome Russian reluctance.
The difficulties in getting aid into Madaya and other besieged places could also set back efforts to hold new peace talks on the five-year-old war in Syria, scheduled to take place under UN auspices in Geneva on Jan. 25.
A UN road map for the talks calls on the parties to allow aid agencies unhindered access throughout Syria, particularly in besieged and hard-to-reach areas.
An opposition grouping has told the United Nations that this must happen before the talks can begin, lending weight to suggestions that the humanitarian situation could make Jan. 25 a hard target to hit.
Negotiations to get into Madaya and the other two villages were lengthy and difficult. There are presently about 15 siege locations in Syria, where 450,000 people are trapped, the United Nations says.
The main opposition coordinator, Riad Hijab, said the United States had backtracked over the departure of President Bashar al-Assad as part of any settlement and this meant the opposition would face hard choices on whether to attend the talks.
More aid due Thursday
The WHO intends to return to Madaya on Thursday as part of a UN convoy with more medical and food supplies, Hoff said.
ICRC spokeswoman Dibeh Fakhr also said its next distribution is planned for Thursday. The aid consists of blankets and medicine as well as food.
The Syrian Observatory for Human Rights, a group that monitors the war, said the people of Madaya had dismissed the head of the town's military council because he tried to put the newly delivered aid in warehouses.
"The people refused to let it be put in warehouses and asked that it be distributed directly," the Observatory said.
The UN refugee agency said local people in Madaya were involved unloading and distributing the food they received.
Asked if the United Nations was confident that the food wasn’t simply being intercepted and confiscated by fighters, UNHCR representative in Syria Sajjid Malik said: "The way it was handled we could see that it was a very broad community engagement ... they assured us it was going to be distributed to the population."
WHO's Hoff said there had been no sign of fighters in Madaya except at checkpoints.
The Observatory said at least 300 people left the town and were taken by government forces to the Damascus region. The UN said its vehicles were not used to take anyone out of Madaya.
Hoff said medical staff had told her that mothers had no milk for breast-feeding and many malnourished people were too weak to leave their homes.
"I sent an immediate request to authorities for more supplies to be brought in. We are asking for mobile clinics and medical teams to be dispatched," she said.
Doctors said patients preferred to spend what little money they had on food and not health care, Hoff said. Rice was on sale, but at $200 or $300 a kilo.
At a field hospital, Hoff said, doctors "had to give a drip to a patient outdoors because there was no room in the clinic".
"An elderly lady had not eaten for 20 days, she was picked up unconscious on the street and brought in."
Hoff said she had spoken with a severely malnourished man who could hardly talk, was totally dehydrated and had turned yellow in colour.