【澳洲定居指南】消費者權益五個貼士

澳洲有多項法例保障消費者,以下是政府建議5個貼士。

Empty pockets

Avoid being out of pocket Source: Pixabay

了解消費者權益,本文有 5個貼士,助你保障自己。

保存收據

The GST component is seen printed on a grocery receipt in Canberra
Two separate briefings from Treasury to government highlight the reasons not to pursue a GST hike. (AAP) Source: AAP


購買貨品和服務,保存好收據,任何75元以上的交易,商戶必須提交收據。

維修、更換和退貨權利
Sewing
Sewing and repairs Source: Pixabay
澳洲消費者法例有,在指定情況下你有權要求維修、更換貨品和退款。

了解細節

Sign contract
Source: Pixabay


每次購買商品和服務,等同合約,因為你必須先了解你所同意的內容。

小心價格誤導
supermarket
Competition and heavy discounting from supermarkets are weighing on the value of retail spending. (AAP) Source: AAP
在澳洲,所有標價必須反映真實價錢。若商品和廣告出現多個價目,商戶須作出更改,或以最低價格出售商品。

小心網上詐騙

A credit card is held in front an online shopping site
More than 80 per cent of Australians aged 55 and over shop online, according to an eCommerce survey. (AAP) Source: AAP


網上購物要小心,詐騙者可以設立假網站和假廣告。

可幫助你的機構:

 是全國競爭力和消費者權益監管機構,提倡公平競爭和交易,

 負責調查消費者事務,並協助消費者採取行動和投訴。。 

提供消費者權益和義務等建議。。  

 是政府機構,旅客受不公平對待,可作出投訴。

) 製定澳洲競爭力及消費者政策的框架。

 


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Published 27 January 2017 8:39pm


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